Frequently Asked Questions

Do you offer bulk business-to-business discounted purchases?

Yes! To get started, please send us an email to sales@digitalappworks.com and we’ll respond promptly!

How much does shipping cost?

There’s no shipping cost — all DAW products and updates are delivered to you immediately by electronic download.

How do I download my order?

Once your payment clears, your order information will appear immediately in the secure "Downloads" section of your “My Account” page. Your first order will create a DAW account that you’ll log into going forward to download product updates and other products and info.

How can I modify my order?

If you ordered too many licenses, please see our refund policy on our Terms & Conditions page. If you ordered too few licenses, please create a new order for the difference.

How can I cancel my order?

Before you purchase, please carefully review our Knowledgebase to investigate our product details and screenshots. To cancel an existing order, please see our refund policy on our Terms & Conditions page.

What is your Refund Policy?

Please see our Terms & Conditions page for details.

Does Digital Appworks LLC offer a guarantee?

Please see our Terms & Conditions page for details.

How to do I send products as a gift?

We currently do not offer a way to gift purchase online or send gift cards. But we can arrange gift purchases by sending us an email to sales@digitalappworks.com.

For any other questions, you can reach us anytime at contact@digitalappworks.com or alternatively use our contact form. We’re always here to help!